Sales truth
Conflicting numbers every morning
Storefront, fulfilment, payments, and finance exports disagree on orders and revenue for the same day.
AI · Commerce · Insights · CRM · Builds
Your D2C growth partner — websites, performance marketing and analytics for Indian brands
One team of 15+ specialists across storefronts, ads, SEO, design, AI reports and customer service CRM — led by Ankit Jain, 10+ years in tech and D2C.
10+ yearsexperience
15+specialists
[X]D2C brands served
[₹X Cr+]ad spend managed
01 · All under one roof
Not another tool vendor. A full commerce partner.
From the website customers buy on, to commerce analytics, daily insight reports, and the customer service CRM your team lives in — built and run by one team.
-
01
D2C & shopping websites
Premium storefronts and conversion-led journeys built for Indian D2C brands — not a template flip.
D2C website development India → -
02
Performance marketing & SEO
Meta, Google and marketplace ads plus ecommerce SEO — run on delivered orders and real search demand, not vanity metrics.
Performance marketing → Ecommerce SEO → -
03
Graphic & UI/UX design
Ad creatives, brand assets and mobile-first journeys that stay on brand across ads, site and packaging.
Design for D2C → -
04
Commerce analytics
Dashboards we build and run for your brand — sales, delivery, spend, catalog and after-sales signal, with briefings that surface what matters.
Ecommerce analytics dashboard → -
05
Everyday reports & RTO insights
Daily briefings with the insights you want — plus COD RTO analytics so delivery leakage is visible early.
RTO analytics for D2C → -
06
Customer service platform CRM
Fully customised support CRM — tickets, WhatsApp workflows, reviews, returns, SLAs, and brand ops shaped to your team.
Customer service CRM for D2C →
02 · Daily insights
Everyday reports. Insights you actually want.
Not another dump of charts. We configure the metrics that matter to your brand, watch them every day, and brief your team on what moved, what broke, and what to do next.
- Morning briefing — anomalies, wins, and risks in plain language
- Pick your insights — revenue, RTO, ROAS, SKU health, support load
- Everyday reports on schedule — email / WhatsApp / shared dashboard
- Ask follow-ups — drill from the briefing into the order or SKU
- Threshold alerts when something crosses your line
03 · Customer service CRM
A customer service CRM — built and run for your brand.
Support shouldn’t live in scattered inboxes. We build and run a CRM that mirrors your queues, channels, and escalation paths — then ties tickets back to orders, SKUs, and reviews.
- Ticket & conversation inbox with brand-specific statuses
- WhatsApp / call / email workflows your agents already use
- Returns, reviews, and service-call loops linked to SKU risk
- Role-based views for agents, supervisors, and brand leads
- Full customise — fields, automations, SLAs, and reporting
04 · Customer problems
What leadership feels when the stack is loud
Universal pains — not tied to any one vendor. These map to clearer analytics, everyday reports, and a support CRM your team can run.
Every tool is “right” in its own window.
None of them answer: what actually sold, what delivered, what ads paid for in real orders, which SKUs still make money after returns — or what your team should act on this morning without opening twelve tabs.
Delivery & returns
Leakage found too late
Failed deliveries, pending shipments, and return risk hide until month-end reconciliations.
Marketing
Spend without accountability
Channel ROAS looks healthy while ops revenue and delivered orders tell a different story.
Catalog & stock
Inventory and price drift
Stock mismatch and channel price gaps create oversell, margin leaks, and support load.
Customers
Retention is a spreadsheet
LTV, lapsed buyers, loyalty cost, and win-back live in exports — not a shared decision surface.
Service CRM
Support trapped in inboxes
Tickets, WhatsApp, reviews, and returns don’t share one CRM — so SLAs slip and SKU risk stays invisible.
AI & reports
No everyday insight you trust
Dashboards exist, but nobody gets a clear daily briefing on the metrics that matter — so leadership still asks “what happened yesterday?” in WhatsApp.
05 · How we solve it
Connect. Unify. Analyse. Act.
Shared date definitions. Role-based views. Daily briefings. Drill from the insight into the order, SKU, ticket, or channel that broke the KPI.
Insights & reports
- Daily briefing
- Custom insight packs
- Anomaly detection
- Threshold alerts
- Ask-the-data chat
- Scheduled reports
- WhatsApp digests
- Action recommendations
Revenue & operations
- Executive dashboard
- Orders & sources
- Delivery & RTO
- COD risk
- NDD / TAT
- Returns
- Profitability
- Alerts
Growth & creative
- Ad spend
- Creative performance
- Budget pacing
- Attribution
- Influencers
- Organic social
- Creative studio
- Asset library
Catalog & commerce
- Stock match
- Reorder foresight
- Price parity
- Discounts
- COGS
- Product intelligence
- Warehouse views
- Site analytics
Customers, brand & CRM
- LTV & cohorts
- Lapsed / win-back
- Loyalty
- Segments
- Reviews
- Service CRM
- Ticket workflows
- Brand protection
Modules are scoped to your brand during onboarding — including daily insight reports and a customised customer service CRM when you need them. Work starts after you approve the proposal.
06 · Results
Anonymised outcomes from recent D2C work
Editable placeholders — swap in your real numbers when ready. No brand names.
Kitchen appliances brand
Problem
[High COD RTO and conflicting revenue numbers across ads, storefront and courier exports.]
What we did
[Unified order truth, RTO cohort views, and a weekly ops briefing for leadership.]
Result · RTO down [X]% in 3 months
Home décor brand
Problem
[Storefront conversion soft on mobile; creative fatigue on Meta prospecting.]
What we did
[Rebuilt PDP and checkout journeys; refresh cadence for ads and landing pages.]
Result · Conversion up [X]% · CAC down [X]%
Lifestyle brand
Problem
[Support buried in WhatsApp; returns and low reviews not linked to SKUs.]
What we did
[Custom support CRM with ticket queues, SLAs, and SKU-linked review loops.]
Result · First-response [X]h · repeat rate up [X]%
Client voices
What founders say after the stack quiets down
Quotes stay hidden until you add them — role only, no brand names.
Brands
Brands I’ve worked with
07 · About
Ankit Jain
Performance marketer & D2C builder · 10+ years
I’ve spent 10+ years on both sides of Indian ecommerce. The first five were in tech, building systems, dashboards and integrations. The next five were inside D2C brands, running performance marketing and living the day-to-day problems this site talks about.
That means I’ve been the person asking “why don’t these numbers match?” at 9 a.m. I’ve seen COD orders come back as RTO, ad dashboards claim ROAS that the delivered orders never backed up, and support queues buried in WhatsApp. I know these problems from the inside, not from a sales deck.
Now I lead the team that builds the fix: storefronts that convert, analytics that tell one version of the truth, daily briefings your team will actually read, and a support CRM shaped around how your brand really works.
What I bring
- 5 years in tech: product builds, data pipelines, integrations
- 5 years in D2C brands: performance marketing, RTO, COD, retention
- A builder who understands the P&L, not just the code
08 · The team
One team for every growth channel
Behind every project is a team of 15+ specialists we coordinate as one unit. You get one point of contact, and every channel works from the same data and the same plan, instead of five agencies blaming each other.
Performance marketing
Meta, Google and marketplace ads, run on delivered orders, not vanity ROAS.
SEO
Technical SEO, content and category pages that rank for what buyers actually search.
Graphic design
Ad creatives, social posts, packaging and brand assets that stay on brand.
UI/UX design
Storefront and app journeys designed for mobile-first Indian shoppers.
Web development
D2C storefronts, landing pages, integrations and custom builds.
Analytics & CRM
Dashboards, daily insight reports, RTO analytics and customer service CRM.
15+ specialists
10+ years experience
One point of contact
09 · FAQ
Straight answers before you request pricing
Everything leaders usually ask before scoping a website, growth channels, analytics, or customer service CRM.
What do you build under one roof?
D2C and shopping websites, performance marketing, SEO, design, commerce analytics with daily insight reports, a customised customer service CRM, and ongoing growth systems — scoped to your brand by our coordinated team.
Can I choose which insights show up every day?
Yes. You pick the KPIs, channels, SKUs, and alert thresholds that matter. We deliver a daily briefing — what moved, what broke, and what needs action — without dumping every chart.
Is the customer service CRM fully customisable?
Yes. Ticket queues, WhatsApp and call workflows, review and return loops, SLAs, fields, and role-based views are shaped to how your support and brand teams work.
How do I get pricing?
Submit the form with your brand, scope, and timeline. We reply with clarifications if needed, then a written custom proposal. Work starts after you approve.
Is this a self-serve software product?
No. Analytics dashboards and CRM are systems we build and run for your brand — scoped in a proposal, not a public self-serve product.
Who is this for?
Indian D2C and ecommerce brands that need a stronger website, clearer decision systems, and a customer service CRM that matches their operations.
Pricing
Custom pricing — fill the form, get a proposal
We scope website, performance marketing, SEO, design, AI intelligence, everyday insight reports, customer service CRM, or a combined engagement — then share a written proposal tailored to your brand.
What happens next
Your request reaches us privately. We reply with clarifications if needed, then a written proposal.
- Website, performance marketing, SEO, design, analytics, CRM — or combined
- Scoped only to what your brand needs
- Daily insight reports configured to the metrics you care about
- Work starts after you approve the proposal